Support & Service


Support

Do you have questions regarding already delivered devices or do you need technical support for the operation and commissioning of a programmable DC power supply or a power amplifier? Our technical support will be happy to assist and advice you. Please use our contact form for your request or simply give us a call. We respond quickly and reliably.



Service

Should an error or defect occur on your device, our technical service is available to help our customers. We provide also on site service if appropriate. Please send us a short description of the error in our contact form. We will get back to you as soon as possible.



Shipment

In order that everything runs smoothly during a repair process, please contact us before you send a device back to us. We assign an RMA number and send you our shipping instructions. If necessary we can also organize a pick up of your device. Please use our contact form.